We only use high quality materials such as genuine silver (925 sterling silver), (316L stainless steel), 18K gold, rose gold, platinum and gemstones. One of the company's core focuses is to always prioritize quality and this is shown in the materials we choose to work with.

Yes! Our jewelry is nickel-free and gentle on the skin. If you have specific allergies, please contact us for more information about individual products.

It is fine to use your BRETCH jewelry in contact with water, but to preserve its quality and maximize its lifespan, we recommend avoiding it as much as possible.

Delivery time depends on your location and the shipping option you choose. Within Sweden it usually takes 2-5 business days. International orders can take 5-10 business days.

Yes! We offer free shipping for all orders over 1000 SEK.

Once your order has shipped, you will receive an email with a tracking link. Use it to follow your delivery in real time.

If your order is taking longer than expected, please contact our customer service and we will help you find your package.

If you are not completely satisfied with your jewelry, you can exchange it for another product or receive a gift certificate for the same amount to use later.

We offer a 1-year warranty on all our jewelry. If your jewelry breaks due to a material or manufacturing defect, we will repair or replace it free of charge.

Contact our customer service to receive a return label and instructions on how to return the jewelry.

Store your jewelry in the jewelry box you receive upon purchase and avoid contact with perfume, chemicals and water. Clean them regularly with a soft polishing cloth.

Silver can be polished with a soft cloth, and gold or gemstones can be gently cleaned with lukewarm water and mild soap. Avoid harsh chemicals.

We accept card payments (Visa, Mastercard, American Express), Klarna and PayPal. Other payment options may be available depending on the country.

Yes, we offer invoice payment via Klarna for customers in Sweden and certain other countries.

Jewelry made from genuine silver and gold will not discolor. However, gold-plated jewelry can wear down over time, especially when exposed to moisture and chemicals.

Yes, we can help repair jewelry purchased from us. Please contact us with pictures and a description of the damage, and we will provide an assessment.

Yes! We offer digital gift cards that are active for 2 years.

Absolutely! We offer luxurious gift wrapping and can also include a personal message if you wish.

Yes, just enter the recipient's address at checkout and we will send the package directly to them.